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IT Specialist

Bogotá, Bogota, Colombia

Job Type

Full Time/100% On Site

Job Description

As we continue to grow, we are seeking a skilled and motivated IT Specialist to join our team and contribute to our ongoing success.
The ideal candidate will have a strong background in IT support, system administration, and a deep understanding of current technologies. The IT Specialist will play a crucial role in ensuring the stability and efficiency of our IT infrastructure, resolving technical issues, and implementing improvements to support the overall goals of the company.

Requirements

Duties and Responsibilities:


  • Provide first-level support to end-users, troubleshooting hardware and software issues.

  • Respond to IT support tickets in a timely and efficient manner.

  • Monitor system performance, troubleshoot issues, and ensure security protocols are in place.

  • Implement and manage backup and recovery solutions.

  • Install, upgrade, and configure software applications and operating systems.

  • Stay informed about the latest security threats and ensure the organization is protected against them.

  • Assist in compliance efforts related to IT regulations and standards.

  • Collaborate with cross-functional teams to understand IT needs and provide effective solutions.


Requirements:

  • High school diploma

  • Bachelor's degree in computer science, Information Technology, or related field.

  • Proven experience as an IT Specialist or in a similar role.

  • Proficient in troubleshooting hardware, software, and network issues.

  • English Level: C1 or C2 (90%)


Availability:

  • Monday through Sunday (Rotative)


Education:

  • High school diploma or equivalent.


Working hours: 42h per week


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